Custom Member Data (CMD) allows you to import custom data into your Community from an outside source allowing for a more personalized experience. See below for more information on CMD:
Leverage Your Own Data In Community
At Community, we know how important personalized two-way conversations are in generating business results.
Introducing our new ability to import your custom data. This allows you to tailor your messaging based on custom fields and filters you have outside of Community.
Import your own data to Community and start texting with custom fields
Develop targeted outreach strategies by segmenting your audience by criteria
Send personalized messages that resonate better with your communities
Am I eligible for Custom Member Data (Imports)?
Custom Member data is available to customers on usage-based plans with a platform fee of $999 or above. Please reach out to your Account Manager or firstname.lastname@example.org to see if you are eligible or you can request with a simple click from your account on the Community Dashboard Add-Ons Page.
What data types are available for Custom Member Data?
Using a simple CVS, you can import data directly to your Community Account. Simply format the CVS matching the data from your system to your Community Member Phone Numbers. If you have Data Exports enabled, you can now export your Community Number Phone Numbers right from the dashboard. Below are the accepted data types for your CSV:
- Plain text
- Date (MM/DD/YYYY)
- Datetime (MM/DD/YYYY 12:34 AM)
- Integer (1)
- Decimal2 (12.34)
How can I import my Member’s custom data?
Please reach out to your Account Manager or email@example.com and we'll connect you to our integrations team or you can request with a simple click from your account on the Community Dashboard Add-Ons Page.
View All Our Add-Ons In Your Dashboard
Add-Ons are available to Leaders on Usage-Based Plans. Click the GIF below to view all Add-Ons in your dashboard or reach out to firstname.lastname@example.org to learn more.