On the Usage Activity page you can download a report to give you more insight into the numbers of messages and segments sent per day.
Note: The numbers in this report cover the last 180 days.
Below are the definitions for the fields that are provided in the data export for your message segments:
- LEADER_ID - this is your
leader_id
. It is an internal identifier. This will be the same for all rows in the report - DATE_DAY - the day the number apply to. Note: You can group by this column to get numbers by week or month if you want to aggregate the numbers to larger timeframes
- OUTBOUND_MESSAGE_TYPE - for every day we count the messages and segments that got send by
message_type
. You can also group by date and by message_type to find out how many messages/segments you have send per message_type per timeframe (e.g. number of onboarding messages per week) ...- AUTOMATED - Messages/Segments that got send by a workflow (if you have any)
- Note: Any messages/segments that you send with/through our Zapier Integration and/or API (as direct messages) are also shown to be of type AUTOMATED
- CAMPAIGN - Messages/Segments that got send when you were running campaigns
- DM - Messages/Segments that you incurred sending direct messages
- FAN_ONBOARDING - Messages/Segments you incurred sending the welcome/onboarding message that you can configure in your settings
- Note: This will also include the
welcome
messages and thesign-up confirmation
messages
- Note: This will also include the
- HELP_RESPONSE - Messages/Segments you incurred sending, because the member was sending a HELP message
- KEYWORD_RESPONSE - Messages/Segments you incurred sending, because you have configured keyword responses in your settings
- OPT_IN - Messages/Segments you incurred sending, because the member was sending a START message
- OPT_OUT - Messages/Segments you incurred sending, because the member was sending a STOP message
- AUTOMATED - Messages/Segments that got send by a workflow (if you have any)
- MESSAGE_COUNT - The number of messages send for the given
message_type
on the given day - SEGMENT_COUNT - The number of segments send for the given
message_type
on the given day