Messages and media sent via Community are subject to character counts and limits, dictated by SMS technology. Check out the different types of messages below for the limits on each:
Campaigns and DMs
All campaigns and DMs sent to your Community Members can be up to 400 characters long, from both the Mobile App and the Web Dashboard.
Welcome Message
The Welcome Message is limited to 400 characters.
Signup Confirmation
The Signup Confirmation is limited to 255 characters.
Media Size Limits
Media (images, videos, audio recordings) sent via Community must be under 50MB to be processed and sent to your Members.
What kinds of media can I send?
What kinds of media can I send?