Inbound media is delivered over MMS which downgrades the quality of the media significantly. If you have an iPhone and have received media from an Android phone then you’re familiar with this experience. Unfortunately, there isn’t much we can do for now.
What is MMS?
MMS stands for 'multimedia messaging service', and was built using the same technology as SMS (short message service) text messages. While SMS was built to send short messages, MMS focuses on sending multimedia messages.