When you interact with businesses on WhatsApp, you may notice messages like "Why did I get this?" and "Got it". These features are designed to enhance transparency and help you understand why you're receiving certain communications. Here's a quick guide:
What Does "Why Did I Get This?" Mean?
This message provides an explanation for why you received a particular message from a business. For example, it may state:
"You received this message because you opted in to receive updates from [Business Name]."
This ensures you are informed about the context and consent behind the communication.
What Does "Got It" Mean?
This is a simple acknowledgment option. By selecting "Got it", you confirm that you understand the message or dismiss it. It helps keep your messaging experience clear and organized.
Why Are These Features Important?
These messages serve several purposes:
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Transparency: They clarify the reason for a message and reinforce trust.
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Compliance: They help businesses align with global data privacy laws, such as GDPR and CCPA.
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User Control: They give you the ability to manage and understand your interactions with businesses.