"Joined a Subcommunity" Flow

  • Updated

You can now trigger a flow when a member joins a Subcommunity — whether they’re added manually, join through a keyword, or get there via another flow.

What type of flow would you like to create?

 

How It Works

  • A “Joined a Subcommunity” flow runs automatically when someone joins one of the linked Subcommunities
  • Members can enter this flow by:
    • Being manually added to a Subcommunity by a Leader
    • Joining through a Subcommunity keyword
    • Reaching an “Add to Subcommunity” step in another flow
    • Updating member tags via API
  • Additional entry behavior:
    • If a member joins a second Subcommunity that also triggers the same flow, they’ll re-enter it
    • If a member is removed and later rejoins, they’ll re-enter the flow

 

Where to Create This Flow

  • After creating a new Subcommunity: You’ll see a prompt to create a “Joined a Subcommunity” flow
  • From the Subcommunities tab: Go to a specific Subcommunity and click Create Flow (or Edit Flow if one exists)
  • From the Flows tab: Click Create New Flow, then select one or more Subcommunities as the trigger

     

Things to Know

  • Each Subcommunity can have only one “Joined a Subcommunity” flow.
  • “Joined a Subcommunity” flow can be triggered by multiple Subcommunities. This operates as an OR between Subcommunities.
    • For example, if you have a Joined a Subcommunity Flow set up for Subcommunity A and Subcommunity B, a member will trigger the Flow upon entering Subcommunity A OR Subcommunity B.
  • A Subcommunity can’t be deleted if it's currently triggering a “Joined a Subcommunity” flow.
  • Available only to customers on plans with Flows.

 

Adding Tags via API

Tags that have a “Joined a Subcommunity” flow can be added to a Member via API.

  • If the Member does not exist:
    • The Member will be invited to join the Leader’s Community
    • They will register and go through the Welcome Series
    • They will be a member of the tagged Subcommunity – but they will not enter the “Joined a Subcommunity” Flow after they finish the Welcome Series
  • If the Member already exists:
    • The Member information will be updated
    • They will enter the “Joined a Subcommunity” Flow and will be a member of the tagged Subcommunity

If you're inviting members via API and want them to enter a “Joined a Subcommunity” Flow after completing the Welcome Series, follow these steps:

  1. Create a dedicated Subcommunity
    Set up a Subcommunity specifically for members added via API (e.g., name it “Added via API”).
  2. Tag members when inviting via API
    When adding members through the API, assign them to the “Added via API” Subcommunity.
  3. Update your Welcome Series with an If/Else branch
    Add an If/Else step to your Welcome Series that branches based on whether a member is in the “Added via API” Subcommunity.
  4. Add a Subcommunity Step to trigger the Flow
    In the branch for API-invited members, add an Add to Subcommunity step that adds them into a different Subcommunity — one that has a “Joined a Subcommunity” Flow set up.
     

Place the step at the end of the Welcome Series
Make this the final step in the Welcome Series so that members enter the “Joined a Subcommunity” Flow only after completing the series.
 

Related articles