Certain words are reserved for SMS functionality on Community. When Members text these words, specific actions may be triggered, potentially affecting message reception. For instance, if a Member responds with a reserved word like "stop" to a prompt, it terminates their subscription, and you won't see it in your dashboard. Features relying on keywords, such as Keyword Responders, might not work correctly with these words. Avoid using these reserved words as keywords and discourage Members from texting them in response to prompts for the best experience. Note that reserved words are case-insensitive but sensitive to punctuation marks or emojis.
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