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Product Features

Everything you need to know about messaging and product specifications.

Messaging

  • How is "activity" calculated for the top 5% / 10% / 25% filters ?
  • Message Follow-ups
  • Message Clustering
  • Texting in Foreign Languages
  • Segment Breakdowns: Visual Examples
  • A Guide to Segment-Based Billing
See all 20 articles

Product FAQs

  • Media Processing - Compatible Media Types
  • How many Communities can I set up on my account?
  • Is there a limit on how many keyword responders I can have?
  • Reserved Words and System Messages
  • How to Enable UTM Parameters In Community to Measure Results
  • How do I customize a message with my Community URL?
See all 14 articles

Advanced Features

  • Installing Community SMS on Salesforce Marketing Cloud
  • AI Message Generator
  • [Flows] Keyword Response
  • Custom Member Data: Self-Upload Instructions
  • [Flows] Automated Welcome Series
  • Inserting Dynamic Text into Messages
See all 7 articles
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