FAQs for Fans and Members
Commonly asked questions from members and fans who subscribe to Community Leaders
- Why aren't I getting texts?
- Can I text a Community Leader from an International number?
- Am I being charged to text with Community Leaders?
- How is my data being used?
- How do I stop receiving messages from a Community Leader?
- What is a Community Member?
- How does a Member opt out of my Community?
- How can I edit my contact details as a Community Member?
- Why are my members receiving this message? “could not parse the name card”?
- Why do some T-Mobile users receive "Service Access Denied" when they try to text me?
- Why am I not seeing members that say they have signed up? Why are contacts missing?
- Why are members/fans not receiving my messages?
- A member cannot sign up and is receiving a message, "You must be at least 13 years old to join."